Frequently Asked Questions

What is a private transfer?
A private transfer is a pre-booked, chauffeur-driven vehicle reserved solely for your party.
What is Meet & Greet Service?
Give us your flight number when you book and we'll adjust your pick-up time our dispatch team monitors all the flights 24/7. Whether your flight is on time, early, or late, we'll be there as scheduled and we'll wait up to 45 minutes after your flight arrival time - plenty of time for you to get through security and collect your bags.
Coronavirus (COVID-19) safety and prevention measures?
We want to reassure our customers that we have issued all our drivers with the World Health Organization’s (WHO) recommended guidelines for basic protective measures against the new coronavirus (COVID-19). Your health and safety, as well as that of our drivers, are our top priority.
What information do I need in order to make a booking?
The information we need in order to proceed with the booking is
- Full accommodation/hotel details- Flight Number (airline, arrival/departure time)- Total number of passengers, including infants and children
I left an item in the vehicle. How do I get it back?
If you have left an item in the vehicle, please contact us via Live Chat or email us at specifying your booking number/code and someone from our dispatch/reservations team will get back to you to check if the item was found in the vehicle.
What vehicles do you offer?
Having a fleet of more than 65 chauffeur drive vehicles, including cabs, executive cars & minivans to include Peugeot's, Mercedes & BMWs, selection of 7,10,14 & 18 seaters, enhanced with the vast selection of Rolls Royce, Daimler's, Austin Princess, Bentleys & Cadillac cars available for hire in Malta.