Covid-19 Measures

What is Johns doing to ensure the safety of passengers?

We stay in constant contact with our fleets and provide them all necessary guidelines and check whether they align with them.

Our drivers disinfect their cars after every ride and, when picking up passengers, they keep the necessary, 2-meter distance. Wherever it’s possible, the drivers use gloves and face masks, provide single-use wipes and hand sanitizers. Passengers are always asked to sit on the rear seats to prevent contact between them and the driver.

What do you base your safety measures on?

The measures we take are all only based on two streams of viable sources: World Health Organization guidelines and the interim measures and laws that are being implemented by the governments of the countries where we operate.

Do you offer non-airport transfers?

Of course! Our drivers can pick you up from nearly every spot.

Can I use your service as a long-distance taxi?

Yes. We offer long-distance city-to-city transportation which is subject to a longer cancellation policy.

Do the drivers assist with luggage?

In the current epidemiological situation, it is better that the drivers do not touch your belongings. Therefore, if you have bigger luggage, the driver will open the trunk for you, but we would kindly ask you to put the baggage and take it out by yourself.

I need to book a van is your fleets’ capacity the same or reduced?

Our capacity remains the same and we can accommodate any of your needs -- whether it be MPV or Sedan, or any other vehicle we had offered before the pandemic.

However, for safety reasons, please remember to book taking into account the actual number of passengers. Try to keep the norms of max. 2 people in a Sedan and max. 4 people in a van.

My travel plans changed due to the pandemic, how can I cancel my ride?

If you have any more questions or doubts, please reach out to us via chat in the bottom right corner of the page, email us at info@johns.com.mt or contact us by phone at +356 2298 2298

If you are looking for a safe transport solution for your employees, please reach out to info@johns.com.mt